WHAT OUR CLIENTS SAY
ABOVE ALL ELSE WE VALUE OUR CLIENTS AND THE FEEDBACK WE RECEIVE FROM THEM SPEAKS VOLUMES
Above all else we value our clients and the feedback that we receive from them speaks volumes about our service level, quality of cover and attention to detail when handling each individual account.
Our approach is simple and proven. A very personal service supported by unique insurance market facilities, which has led to us having an exceptional level of client retention and customer satisfaction.
We are fortunate to count a number of household names and quality brands as our long-standing clients.
Our people at Coleman Marine are proud of the level of service they provide. Their commitment and expertise ensure that clients receive a high quality, professional service.
Our approach is simple and proven. A very personal service supported by unique insurance market facilities, which has led to us having an exceptional level of client retention and customer satisfaction.
We are fortunate to count a number of household names and quality brands as our long-standing clients.
Our people at Coleman Marine are proud of the level of service they provide. Their commitment and expertise ensure that clients receive a high quality, professional service.
Royal National Lifeboat Institution
"The RNLI charity has a high expectation of its Insurance broker. Once again Coleman Marine have proven they can rise to this demand."
Christopher Head - Group Sales Director | Sunseeker London Limited
"Our Clients expect the very best in product and service and we at the Sunseeker London Group provide our Clients with an approach which is underpinned by a true dedication and commitment to their needs. We have worked with Coleman Marine Insurance for some time now, utilising their insurance services in respect of Sunseeker Motor Yachts.
From our experience, they demonstrate a depth of knowledge in what the Sunseeker brand stands for, they understand the level of dedication Sunseeker London provide to our Clients and the subsequent expectations Clients have of products and servicing.
We are always very pleased to introduce the services of Coleman Marine to our valued Clients"
From our experience, they demonstrate a depth of knowledge in what the Sunseeker brand stands for, they understand the level of dedication Sunseeker London provide to our Clients and the subsequent expectations Clients have of products and servicing.
We are always very pleased to introduce the services of Coleman Marine to our valued Clients"
Alan Bowers - Director | English Harbour Yachts
"Coleman Marine have been insurance brokers to English Harbour Yachts for around 4 years. During that period we have found them to be highly competitive, efficient & knowledgeable.
The team have a real affinity with the marine industry, and a genuine interest in our company, which is mirrored in the level of service they provide. I would be happy to recommend them to any future clients"
The team have a real affinity with the marine industry, and a genuine interest in our company, which is mirrored in the level of service they provide. I would be happy to recommend them to any future clients"
Sunseeker Superyacht Management
"SYM have worked with Coleman Marine Insurance for many years now simply because they provide an outstanding level of service.
They react quickly and promptly to our requests and their team is informative and helpful when it comes to fighting claims on our client's behalf.
We continue to introduce Coleman Marine at every available opportunity."
They react quickly and promptly to our requests and their team is informative and helpful when it comes to fighting claims on our client's behalf.
We continue to introduce Coleman Marine at every available opportunity."
Salterns Marina
"Coleman Marine Insurance have looked after the insurance requirements of both the marina and many aspects of our diverse business including insurance for our berth holders for many years."
We have found them to be reliable, efficient, knowledgeable and swift to support us should the need arise."
We have found them to be reliable, efficient, knowledgeable and swift to support us should the need arise."
Steve Porter | Owner/Skipper, TRUEBLUE
"I have enjoyed competitively priced commercial boat insurance from Coleman Marine for a number of years. Whilst it is great to obtain cost effective cover, the true value of a good insurance broker comes from their wide knowledge of the industry and their speed of response when either things go wrong, or advice is needed.
All my dealings with Coleman Marine to date, have been dealt with speedily and by knowledgeable and friendly staff. With Claims Management and Service, all located in the same building, I am confident that my best interests are served. I would happily recommend Coleman Marine to other boat owners."
All my dealings with Coleman Marine to date, have been dealt with speedily and by knowledgeable and friendly staff. With Claims Management and Service, all located in the same building, I am confident that my best interests are served. I would happily recommend Coleman Marine to other boat owners."
Pat Carlin | Carlin Boat Charters Ltd
"It’s good to know that Coleman Marine can respond quickly and efficiently to my insurance requirements. With their depth of knowledge and understanding, I can rest assured that I have the cover I need and with their Claims Management and Service ‘under one roof’, I know that Coleman Marine will always act in my best interests.
With a solid reputation in the Commercial Craft sector, I would happily recommend Coleman Marine to other boat operators."
With a solid reputation in the Commercial Craft sector, I would happily recommend Coleman Marine to other boat operators."
Quay House, The Quay, Poole, Dorset BH15 1AH
e. This email address is being protected from spambots. You need JavaScript enabled to view it.
t. +44(0)1202 647 400
e. This email address is being protected from spambots. You need JavaScript enabled to view it.
t. +44(0)1202 647 400
Coleman Marine Insurance is a trading style of Stackhouse Poland Limited which is authorised and regulated by the Financial Conduct Authority.You can find us on the FCA Register under register number 309340 which includes holding Permission as a Credit Broker. Stackhouse Poland Limited does not charge any fees to customers in relation to Credit Broking activities.
Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR | Tel: 0800 023 4567 or 0300 123 9 123 | www.financial-ombudsman.org.uk
Consumers wishing to complain about a policy sold by email, can register the complaint using the Online Dispute Resolution platform (ODR) at http://ec.europa.eu/consumers/odr/